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Getting started

Creating a server

Creating a Server on Synapsecom Telecoms S.A. Portal

Welcome to the Synapsecom Telecoms S.A. Portal. This guide will walk you through the process of creating a new server tailored to your specific needs.

  1. Accessing the Portal

    Navigate to https://portal.synapsecom.gr.

    Click on Login and enter your credentials to access your account or register for a new account.

    Once logged in, you'll be directed to the dashboard.

  2. Navigating to Server Creation

    Going to portal main page, will showcase all our available VPS services for you too choose.

    You can always click on "Products" in the navigation bar to get a list of available services as well.

  3. Configuring Your Server

    Select the desired VPS category, choose the right specs for you and customize your server by selecting from the following options:

    • Product Category: Choose between "Standard VPS" or "Performance VPS" based on your requirements.

    • Product Type: Select the specific server type, such as "General Purpose" or "Memory Optimized".

    • Product Billing Cycle: Select the billing cycle for the product (longer cycles are due for bigger discounts)

    • Location: Select the desired Datacenter server location.

    • Operating System: This will be your operating system. It is possible to change this setting after the server was created, but all previous data on the disk will be lost!

    • Networking: Choose your max download/upload speed. (More info of how it works here)

    • DDoS Protection: Powered by Path you can safeguard against DDoS attacks, though it increases latency by up to 8x when enabled

      • Please note that DDoS protection cannot be upgraded or downgraded once the VPS is purchased.

    • Volumes: Choose extra available storage. Could either be same as host type (CEPH/ZFS) for fast storage or NAS (HDD Based) for cheap but slower mass storage

    • Server Configuration: Select hostname for you VM and a secure password for SSH or RDP!

    • SSH Public Key: You can also add an SSH public key if you have chosen a linux machine

  4. Reviewing and Finalizing Your Order

    • Summary: Review your selected configurations and ensure all details are correct.

    • Payment Method: Choose your preferred payment method (PayPal, Stripe, or Bank Transfer).

      • Bank Transfer will have delays until the payment is confirmed.

    • Complete Order: Click on "Checkout" to finalize your purchase.

Connecting to the server

Once your server is created, you can connect to it using SSH or RDP, depending on the operating system.

  1. Connecting via RDP (Windows Servers)

    For Windows-based servers, use Remote Desktop Protocol (RDP).

    1. On Windows

      • Open the Remote Desktop Connection app.
      • Enter your server’s IP address and click Connect.
      • Enter your Administrator username and password.

    2. On macOS

      • Install Microsoft Remote Desktop from the Mac App Store.
      • Open the app and add a new connection with your server’s IP.
      • Log in using your Administrator credentials.

  2. Connecting via SSH (Linux)

    • On Windows/macOS/Linux (Using Terminal)

      • Open the terminal.

      • Run the following command:

        ssh root@your-server-ip

      • If prompted, type "yes" to accept the server’s fingerprint.

      • Enter your root password when asked.

  3. Troubleshooting

    If you can’t connect via SSH, check that port 22 is open in your firewall. If RDP doesn’t work, make sure port 3389 is open. Reset your password from the Synapsecom portal if you can’t log in.